ETHICAL PROBLEMS IN INTERNATIONAL BUSINESS
Getz (1990: 567-577) analyzed international codes of conduct in four entities: (1) the Organization for Economic Cooperation and Development (OECD), which is the primary policymaker for industrialized nations, (2) the International Chamber of Commerce (ICC), which is concerned with fair treatment among multinational corporations, (3) the International Labor Organization (ILO), which is concerned with direct investment in developing countries, and (4) the Center for Transnational Corporations (CTC), whose objective is to maximize the contributions of transnational corporations to economic development and growth and to minimize the negative effects of the activities of these corporations. These various codes were developed in order to establish order among multinational corporations; although, some organizations refuse to abide by these codes, mainly because national governments have not sanctioned them completely. Without uniform and full enforcement, multinational organizations could have rampant choice in international ethical issues. Underlying this lack of consensus is the issue of national as well as corporate culture (See Hofstede, 1980: 46-47). Every nation is different and every multinational organization is in one way or another distinct in the way they do business, especially in other countries.
In addition to these codes, the moral corporation should address human rights and whistle blowing and the international ethics code under which it operates. These issues are not very new. In a survey of 300 multinational corporations, 80 percent agreed with seven items being ethical issues for business: (1) employee conflict of interest, (2) inappropriate gifts to corporate personnel, (3) sexual harassment, (4) unauthorized payments, (5) affirmative action (6) employee privacy; and (7) environmental issues (Brooks, 1989; Berenheim, 1987, 1989: 117-129).
ETHICAL CLIMATE & ETHICAL PROBLEMS
Strategies, such as these codes of ethics, are only one means of achieving the ultimate goal of having ethical international responsibility in the engagement of business worldwide. As stated above, there are many ethical responsibilities faced by multinational organizations. Theorists generally agree that situational variables such as organizational climate can affect ethical behavior of individuals (Kelly et al., 1989: 327-340). However, there have been no attempts to study the relationship of ethical climate of an organization and ethical behavior of its members. Ethical climate, it must be emphasized, is not the same as culture is commonly perceived, but rather a broader concept of culture (Schein, 1990, pp. 109-119). Culture is believed to be more associated with deeper beliefs, values and assumptions (Denison, 1996, pp. 619-654). Therefore, just as one can value an individual’s culture by his or her actions and personal activities, ethical climate can be observed on a larger scale; in this case, the organization. Ethical climate is, in essence, the employee’s perception of the norms of an organization (Bartels et al.1998: 799-804).
As Bartels and others have shown (1998:799-804), organizations with a strong ethical climate experienced few serious ethical problems, and were more successful coping with such problems. Their research suggests that it is imperative for managers to consider developing strong
ethical climates if they aim to provide organizational members the ability to handle ethical dilemmas and to avoid any inherent liabilities. Managers must create and maintain a clear and strong set of norms to promote good ethical behavior.
In this approach, a person’s own beliefs and values and their influence on his/her perception and behavior are not taken into account. Nonetheless, ethical climate is a very potent tool in steering the behavior of an organization’s members. As Mahdavi has shown (2003, 2005), an organization’s codes of ethics and enforcement of rules go a long way to control and direct behavior of social entities.
Based on the above discussion, global corporations must recognize the need for a uniform code of business ethics since without such a code, behavior of actors in this arena remains unpredictable. Furthermore, national governments must realize that probably the most effective means of protecting their citizens, their national interests, and the global environment against the ravages of the over-reaching global business rest in the development, adoption and enforcement of such a code. Until then, it is not realistic to hope for any such international agreement to be adopted.
However, a growing momentum for such a movement is observable. As stated in previous pages, international organizations, especially those involved in international business, finance, labor, economics and environment are developing rules and policies that can be regarded as the building blocks of a universal code of business ethics. Until such a uniform body of rules is drawn, signed and enforced, global corporations and organizations will be doing well to develop their own codes of conduct, applicable to all of their officers regardless of location.